This is how we relocate your pet(s).
Before The Move
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We check the pet's documents you have at hand;
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We coordinate with vet to administer and facilitate the destination country's required vaccinations, treatments, blood test;
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We obtain permits when required;
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We coordinate with you to ensure all document are in order, arrange flight bookings, and provide necessary information in preparation for your pet's flight;
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We collect your pet from your residence along with the original documents to facilitate the export license and export health certificate.
During The Move
For Export
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We collect your pet from your residence/boarding kennel or cattery;
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We tender your pet to the airline for check in;
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We provide necessary updates.
For Import
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We customs clear your pet;
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We deliver your pet at quarantine facility in case quarantine is required;
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We deliver your pet at your door step.
After The Move
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We follow up pet's status in your new home;
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We provide guidance for veterinary and kennel/cattery services when needed.